Frequently asked questions
◊ Read the FAQs specifically related to the new website here ◊
Watch the below video for a quick introductory tour of the new website, how to navigate it, new functions and the perks of creating an account.
General FAQs
Project funding
What does Documentary Australia do for filmmakers?
Established in 2008, Documentary Australia is an independent not-for-profit organisation supporting documentary filmmakers to share important stories to inspire collective and individual change across a broad range of issues. We do this by offering fiscal sponsorship (Deductible Gift Recipient Status), access to online resources and in-person training to help films achieve their goals and maximise their social impact.
Does Documentary Australia give money to my project directly?
Does Documentary Australia help me find funds or grants?
We do not actively search for grants for individual films, unless you are invited into our Films in Focus Program. Filmmakers must do their own research, and identify potential donors and foundations. We can provide guidance to filmmakers when they are applying for a grant, and as we hold the DGR status, we will apply for grants on your behalf (i.e. Documentary Australia Foundation becomes the applicant). Please contact us at least three weeks before the deadline to discuss your grant application. We also strongly encourage you to attend a workshop (Sydney, Melbourne + soon to be online) which can set you on the path to finding appropriate grants, and guides you in how to approach individuals. Check out the Resources section which will help get you started.
What is DGR status and why does it matter?
How do I get approved for fiscal sponsorship?
How does Documentary Australia choose which projects get approved?
Donations
Can anyone donate to my film through Documentary Australia?
Can I offer my donors credits, DVDs or tickets in exchange for donating?
What do I tell people who are interested in donating to my project?
How quickly will the money from donations get sent to me?
Does Documentary Australia take a fee?
Can Documentary Australia provide me with a list of people who have donated to my film?
Applications
Can I get help answering the application questions?
Where/when do I input my bank details?
Once your project has been approved you will receive an invite from EFTSure (verify@eft.eftsure.com.au) asking you to register as a supplier for Documentary Australia. You will be asked to input your ABN, Trading name Bank account details (BSB, Account number, Account name), and remittance contact details. Once these have been received EFTSure will do a call back to confirm the details provided.
Once DA receives notice of the verification we can add you to our payment system. Until this process, we cannot make payments to you. Please note if you need to make changes in the future you will be required to go through a process with EFTSure again.
How soon will I know if my application has been successful?
It takes us about a month to process all the applications and then allow for Documentary Australia’s board of directors to assess them. You will receive an email confirming your application’s status once decisions have been made.
Why should I go to a Documentary Australia workshop?
We host day-long workshops several times a year in Sydney, Melbourne and other States on request.They are run by experienced filmmakers and impact producers. Attending a workshop is an invaluable way to learn how to seek funding, how to run impact campaigns, how to communicate with donors, and much more. The workshops are also an excellent chance to meet other filmmakers who are working to make the world a better place – with their stories – it’s an inspirational day! Learn more here.
What is social impact?
According to the University of Michigan’s Centre for Social Impact, social impact is “A significant, positive change that addresses a pressing social challenge.” Achieving a social impact is the result of a deliberate set of activities with a goal around this definition.
Does my film have to fit into one of Documentary Australia’s impact areas?
In response to trends in philanthropic giving, we focus our work around 7 key issues areas:
• Environment
• Health + Wellbeing
• Human Rights + Social Justice
• Indigenous
• The Arts
• Youth + Education
• Women + Girls
We have found that most films that are submitted to Documentary Australia for fiscal sponsorship fit into these areas. Although we focus most of our resources and support in these areas, we are not limited to films around these topics.
Website
Can I continue to update my project page?
You can continue to update your project while it is still in draft, and also after it has been approved. You cannot update your project after you have submitted it for approval, until your project has been approved.
To continue to update/edit your project:
• Login and navigate to your dashboard
• Under the ‘campaigns’ menu, click on my campaigns
• Here you will see a list of your campaigns and an edit button which will allow you to edit this existing project. If you make changes to a tab make sure you click update on that tab before moving to the next or you may lose your work.
Why doesn't my video work?
Your video’s privacy settings may be restricting our website from embedding your video. You will need to set the video for ‘anyone’ to be able to view it and that you either allow it to be embedded ‘anywhere’ or you can add our URL: https://documentaryaustralia.com.au/
More info here:
https://vimeo.com/blog/post/video-privacy-explained/
https://support.google.com/youtube/answer/157177
If you would like your video to remain private and just share it with Documentary Australia staff, you can add the link and password into the ‘screener’ field in the media tab of your application.
How do I change the end date of my campaign?
How do I change my fundraising target?
The funding goal or target is populated in the ‘fundraising strategy’ tab in the field “How much (total) are you aiming to raise through grants and donations?*”